St. Paul’s Hospital Emergency Department, with support from St. Paul’s Foundation
Project Manager & Content Designer
2017
Delivering high quality health care training within a busy emergency room like St. Paul’s Hospital in Vancouver is challenging at any time, let alone in the midst of an overdose crisis. Working with Hello Cool World and technology partner Animikii, I led a project to help ease the burden and create an easy-to-use web app that trains patients being dispensed a take home naloxone kit. Hospitals and other harm reduction sites across BC are also able to use the web app, or people at home can complete the overdose response training and get a certificate to redeem for a kit.
I secured the contract and established the budget, scope and deliverables. Because of my history with Toward the Heart creating naloxone training videos, I was well acquainted with the material and wrote the course and website content, coordinating with the BC Centre for Disease Control and other stakeholders. I worked with the video team to cut a new version that was optimized for the course and its audience, and then with Animikii to build the site using their custom software.
We pilot launched with the amazing folks at St. Paul’s Hospital, incorporating focus testing on location with both health care workers and patients. I also ran a survey that gathered input from over 500 respondents. The feedback was overwhelmingly positive with many identifying it as a critical new tool to help fight the overdose crisis. I later helped promote the web app’s wide release, writing a press release and posting on social media.
